SCHEDULE AN APPOINTMENT
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SCHEDULING GUIDELINES

  • All appointments are by availability.

  • Prior to scheduling, you will be asked to enter your credit card information. This is not a charge. The information is required to hold the session spot that you have selected. 

  • Your card will only be charged if you are a "No Show" for your appointment or fail to cancel prior to the 24-hour mark as required. 

  • Please see the "Cancellation Policy" for further details.

  • You will receive a confirmation email with additional information about your appointment. Please read the email thoroughly.

  • If you do not receive a confirmation email, your appointment was not successfully scheduled. 

  • We do not offer Prenatal services at this time

  • If you have a medical condition that may contraindicate massage, we ask that you contact us prior to your session so that we can make sure service will be a good fit.

  • We will not use lotions or oils brought in by guests

  • Please select the correct service when scheduling.

COVID-19 Information: 

 

  • If you are experiencing a fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic.​

  • If you have been to a COVID-19-impacted area or have been in close contact with a person infected with COVID-19 within 14 days of your appointment, we ask that you please reschedule your appointment for an additional 14 days past the date of contact.

New Guests: 

Returning guest: 

  • Sign a new "COVID-19 Update Form" each time you create a new appointment.

  • It is important that you inform your therapist prior to your service of any changes to your health since the last visit. For example Pregnancy, Fever, or Infection. Anything that would contraindicate massage or COVID-19 related.

  • Please visit the "Contraindications" Tab for a full list.

** All appointments must be scheduled in the name of the guest receiving the service. **

 
SCHEDULICITY BOOKING SUPPORT
 

Please visit the link below If you need assistance logging into your Schedulicity account and/or have any other system-related questions or concerns.

 

 

Client FAQ link: https://essentials.schedulicity.com/booking-help/

 

Schedulicity Customer Service phone #: 1.877.582.0494

How does a client view how many package session they have remaining:

 

1). Select the navigation menu in the upper left corner of your account profile (the 3 striped lines) and choose the “my preferences” option.

 

2). A list of the businesses you have scheduled will display under the “Business Preferences” heading.

 

Here you’ll see an additional menu with the ability to view your active packages. This will include the package name, date of purchase, number of current sessions remaining, current total sessions, and expiration date if there is one.